Chapter 5
Content strategy for hospitality
What works on menu boards
- High-quality product images: No clip art, no stock photos, but real photos of your dishes, professionally lit. The difference in how likely guests are to order is measurable.
- Scheduled content: Breakfast menu from 7 to 11 am, lunch menu from 11 am to 2 pm, dinner menu from 5 pm. No manual switching, everything runs automatically in the CMS.
- Real-time price updates: No stickers, no reprints: a price change takes 30 seconds. A major efficiency gain for seasonal dishes.
- Allergens and nutritional values: Mandatory information shown simply and clearly, also as rotating content.
What works on hotel lobby displays
- Today's events: What is happening in the hotel today? Conferences, breakfast times, spa offers. Guests check the display instead of asking at reception.
- Local recommendations: Weather report, nearby restaurant tips, transport connections. Added value for guests and a subtle way to position yourself as a guest-focused host.
- Welcome messages: “A warm welcome, Müller family!” for known guests or groups based on bookings. A personal touch that pleasantly surprises.

